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20GHz / 40GHz Signal Generator Fault Diagnosis and Troubleshooting

This user manual is valid for the following listed generators and theirs extended version:

Model / PNDescription
CSG9K20GA9kHz – 20GHz Single Channel Signal Generator
CSG9K40GA9kHz – 40GHz Single Channel Signal Generator
CSG9K20GD409kHz – 20GHz & 9kHz – 40GHz Dual Channel Signal Generator
CSG9K20GD209kHz – 20GHz & 9kHz – 20GHz Dual Channel Signal Generator
CSG9K40GD409kHz – 40GHz & 9kHz – 40GHz Dual Channel Signal Generator

FOR PROPER AND SAFE USE, PLEASE READ THE MANUAL CAREFULLY BEFORE YOUR OPERATION. 

7. Signal Generator Fault Diagnosis and Troubleshooting


7.1 Standby Light Not Working

  • Step 1: Check the AC switch state, the AC power, and the external circuits.
  • Step 2: After troubleshooting, re-power on the equipment.
  • Step 3: If the standby light still not working, check if the fuse blown, if yes, replace the fuse and power-on again. 
  • Step 4: If the fault was caused by the power supply of the signal source, it needs to be returned to and repaired by the manufacturer.

7.2 Fan Not Working

  • If the fan doesn’t work in power-on state, check whether the fan is stuck by obstacles.
  • If yes, turn off the equipment to remove the obstacles and clean the fan. 
  • If the fault still not solved, please return the equipment to the manufacturer for Maintenance.

7.3 Keyboard Not Working, Key Ghosting / Key Chatter


If the fault occurred in power-on state, please return the equipment to the manufacturer for Maintenance.


7.4 USB Device Not Recognized

  • Step 1: Check if the U disk works in other equipment or computers.
  • Step 2: If yes, reset the equipment and insert the U disk again.
  • Step 3: If the fault still not solved, please return the equipment to the manufacturer for Maintenance.
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